Privacy Policy

Privacy Policy

Effective Date: 23rd September 2025

1. Overview

At The Good Business Hub, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and other relevant privacy laws.

By using our website or services, you consent to the collection and use of your information in accordance with this policy.

2. What Information We Collect

We may collect the following personal information:

Name

Email address

IP address

Payment information

Geographic location

Cookies and usage data

3. How We Collect Information

We collect personal data through:

Contact forms

Newsletter sign-ups

Payment forms

Online community hub registration

Account creation

Cookies and analytics tools

Third-party platforms (e.g., Stripe, HighLevel CRM)

4. How We Use Your Information

We use your information to:

Send newsletters and updates

Process payments securely

Deliver member services and support

Improve user experience and website functionality

Comply with legal obligations

5. Sharing Your Information

We share your information with trusted third parties only when necessary:

Stripe – for secure payment processing

High Level CRM – for email marketing and member access

Analytics tools (e.g., Google Analytics) – for usage tracking and improvements

We do not sell or rent your personal data to third parties.

6. Use of Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools to:

Understand how you use our website

Improve site performance and user experience

Deliver relevant marketing and content

You can control cookie settings in your browser preferences.

7. Embedded Content and Third-Party Tools

Our site may include:

YouTube videos

Social media feeds

Chatbots

These platforms may collect data independently according to their own privacy policies.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. When using third-party platforms (e.g., Stripe, High Level), data retention is subject to their respective policies.

9. Security Measures

We take reasonable steps to protect your information:

SSL encryption

Secure third-party hosting

Limited internal access to data

Despite this, no online transmission is 100% secure, and we cannot guarantee absolute security.

10. Your Rights and Choices

You have the right to:

Opt out of receiving marketing emails at any time

Contact us regarding concerns about your data

At this stage, we do not provide direct access, deletion, or data portability features. For specific requests, please contact us directly.

11. Contact Us

If you have questions about this Privacy Policy or your data, please reach out via our website's contact form.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the "Effective Date" updated accordingly.